About us

Finland's largest pet sitter network

Pethotel is a Finnish service that connects pet owners with animal-loving sitters. The service has over 1,000 pet sitters across Finland.

Our Mission

Cozy pet care from people who love pets

Pethotel is Finland's fastest-growing platform for pet care services. Founded in Helsinki in 2023, the service connects pet owners with animal-loving sitters — for one night or several weeks, in a homely environment and without upfront fees.

Whether it's a vacation, a long workday, an owner's illness, or a pet's separation anxiety — at Pethotel, you'll find a sitter for every need. We believe that pets are family members, and that's why we're building a service where every sitter is genuinely a pet lover and every booking is safe.

How it works

How to book care for your pet from Pethotel?

You can find a pet sitter in just a few minutes. Browse, compare, meet the sitter — and confirm the booking when your pet falls in love.

  1. Find a sitter

    Enter the city, care dates, and your pet's details in the search — you'll immediately see sitters and care places nearby.

  2. Compare profiles

    Read reviews, view photos, and learn about the sitter's story. Filter for top sitters, yards, or cat-friendly homes.

  3. Arrange a Meet and Greet

    Send a free meet-and-greet request and meet the sitter in person before the booking starts.

  4. Book & Enjoy Your Vacation

    Confirm the booking securely through Pethotel. Payment is automatically transferred to the sitter after the service ends.

Pethotel by the numbers

1,000+ sitters in Finland
4.8 ★ average rating
1,424 verified reviews
45% repeat customers

Why book a pet sitter through Pethotel?

We build every detail so that you can leave your pet in care without worry — and return home to a happy pet.

Pethotel Guarantee

Every booking includes the Pethotel Guarantee — supporting you throughout the entire reservation.

24/7 Customer Support

Finnish customer service is available around the clock to answer any questions.

Verified sitters

Every sitter verifies their identity with Pethotel before their profile becomes visible.

Verified Reviews

Only genuine customers can leave reviews — no purchased five-star ratings.

Meet and Greet

Free introductory meeting before confirming the booking — non-binding for both parties.

Cancel without risk

Cancel at least 24 hours before the start of the care and receive a full refund — you can get to know the sitter in peace first.

What do you want to know about Pethotel?

The most important answers in one place. Didn't find what you were looking for? Send a message — we always respond.

Pethotel is a Finnish pet care platform. Pet owners use it to book sitters and dog hotels for overnight stays, daycare, walks, and home visits for dogs and cats.

Search by city and dates. Browse sitters' profiles and reviews, and if desired, arrange a free meet-and-greet before making a reservation.

Sitters are verified on the platform, and reviews come from customers who have actually made a booking. Payment is held when the reservation is made and is only released to the sitter once the care has begun. Customer service is available 24/7 during bookings.

The Pethotel Guarantee is included with every booking. If any issues arise during the reservation, customer service is available 24/7 to help find a solution. For more detailed terms, please refer to the guarantee page.

You can apply to become a sitter on the Pethotel website. After completing your profile, you choose which types of pets you will take care of and on which days. Applications are reviewed before the profile is published.

Pethotel operates throughout Finland. The densest networks of sitters are in the Helsinki metropolitan area, Tampere, Turku, and Oulu, but sitters can also be found in smaller towns.

Do you have any questions?

Customer service is available around the clock — contact us

Pethotel Ltd · Lapinlahdenkatu 16, 00180 Helsinki